Question 1

Is WEBANTICS an agency or a freelancer?

Accepted Answer

WEBANTICS is a business systems agency (websites and operations software), not a solo freelance gig. You get a fixed process, a client portal, and a support plan after launch, not a one-off handoff.

Question 2

Is the demo really free?

Accepted Answer

Yes. Book a 30-minute call, tell us what the business does, and we'll build you a demo of your site to look at. If it isn't what you wanted, you walk away and owe us nothing. If it is, we build it for real, scoped and quoted in writing first. The only thing we ask for up front is the call, because we can't build something worth looking at for a business we know nothing about.

Question 3

How much does a website cost?

Accepted Answer

Every project is scoped on a short discovery call and quoted in writing before any work begins: a real number for a defined scope, not an open-ended estimate. If the scope changes later, you approve the cost before we build anything.

Question 4

How long does a project take?

Accepted Answer

Most projects start within days of booking, not months. Timelines depend on scope, but we don't run the typical agency three-month runaround. You'll get a real date on your call.

Question 5

Where are your clients based?

Accepted Answer

Anywhere. Delivery is fully remote, so your location isn't a blocker: we work with businesses wherever they are. Booking shows times in your own time zone, and we'll work out a call slot that fits yours.

Question 6

What happens after the site launches?

Accepted Answer

You get a client portal for requests, bookings, and support, plus domain, hosting, and analytics already set up. We stay around after launch instead of disappearing once the invoice clears.

Question 7

Do I need to already have a brand or content ready?

Accepted Answer

No. Design direction, layout, and copy guidance are part of the build. You don't need a finished brand kit or written copy before booking a call to get started.

Question 8

Need more than a website?

Accepted Answer

That's the other half of what we do. We implement and customize business systems: inventory, POS, CRM, and sales in one connected setup instead of scattered tools. Same process as our websites: scoped and quoted in writing, delivered fully remotely, run through your client portal. Tell us what you're working with on your call.

Question 9

How long does a systems implementation take?

Accepted Answer

Depends how much of the business it touches. A single function, say inventory or invoicing, is typically a few weeks; broader rollouts are staged so you're never switched off everything at once. You'll get a real timeline with your written quote, before anything kicks off.

Question 10

Do we have to replace the tools we already use?

Accepted Answer

For automation work, usually not. Automations are the wiring between tools, so in most cases they connect what you already have and leave your team working where they already work. If something you rely on genuinely can't be connected, you'll hear that on the call, not after the invoice.

Question 11

Will it make things up?

Accepted Answer

It answers from what you gave it, and only that: your pages, your documents, your records. Every answer points back at where it came from, so you can check it rather than take its word for it. When there's nothing to point at, it says it doesn't know and gets a person instead of filling the gap, which is the behaviour we test for before anything goes live.

Question 12

What can an agent do without asking me?

Accepted Answer

Reading, sorting, filing, looking things up, and writing a draft. Not spending money, not committing to a date, and not sending anything out with your name on it. That boundary is set with you before we build, it's written down, and it's a list you can change. If an agent can do something you didn't approve, we built it wrong.

Question 13

What do you need from us to get an agent working?

Accepted Answer

The content and records it should answer from, access to the tools it needs to reach, and half an hour of your time to agree what it's allowed to do on its own. Most of that already exists somewhere in your business. You don't need a data project first, and we'll tell you on the call if what you have isn't enough yet.

Question 14

Is this AI, or just automation?

Accepted Answer

Both, in different places, and the split is deliberate. Most of what gives you your week back is ordinary dependable logic: this happened, so do that. Where the actual work is reading something a person wrote badly, summarising it, or drafting a reply, an agent does that step. Anything with money, a date, or a promise attached still waits for you.

Question 15

What happens when an automation breaks?

Accepted Answer

Steps retry on their own, so a tool that goes quiet for a moment isn't a lost job. When something genuinely needs a person, the alert reaches us and we fix it. Automations sit on top of tools that change without warning, so they need looking after: that's what a support plan is for.

Question 16

Can we start with one automation?

Accepted Answer

Yes, and it's usually the right way in. We take the single job costing you the most time, build that one, and let it run for a while before deciding what's next. Each one is scoped and quoted in writing before work begins, same as everything else we do.

Question 17

Do you work with the tools we already use?

Accepted Answer

Usually, yes. We migrate your existing data (customers, products, invoices) into the new system and connect the tools worth keeping. The goal is one system that talks to everything, not one more tool on the pile.

Service	Purpose
Google Calendar	Scheduling and hosting booked calls
Brevo	Sending confirmation, password-reset, and invite emails
Supabase	Hosting client portal accounts and data
PostHog	Site analytics and error monitoring
Apollo.io	Identifying visiting companies
AI Providers (Google Gemini, OpenAI, Anthropic)	Powering the interactive chat assistant

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